• AIGA's "A Client's Guide to Design"
www.MarketingProfs.com
www.MarketingSherpa.com
Harvard Business Review

Recommended Reading
The Brand Gap by Marty Neumeier
Blink: The Power of Thinking Without Thinking
  by Malcolm Gladwell
Building Strong Brands by David Aaker
Positioning: The Battle for Your Mind by Al Ries and Jack Trout
Selling the Invisible by Harry Beckwith