Insights

Key Words and Tweets and Blogs, Oh My!

Key Words and Tweets and Blogs, Oh My!

We are inundated with more than 2000 marketing interruptions per day – whether it be print, radio or TV advertisements, emails we need to sift through despite our filters, banner ads on the websites we visit, billboards we pass on the way in to work. It is a very crowded marketplace and it gets more and more challenging to get your message to your potential customer. So why not allow them to find you more easily? This is the premise of “inbound marketing” – using Google, social media outlets, blogs and other methods to get people to find you. We recommend two excellent books on the topic: Inbound Marketing by Brian Halligan and Dharmesh Shah (founders of Hubspot), and Twitter Marketing: An Hour a Day, by one of our colleagues (and clients) Hollis Thomases, owner of Web Ad.vantage. While the adage “It’s not what you say, it’s what others say about you” is true to a large degree, we would also argue that you had better, indeed, have something substantive to say. You can tweet and blog and reference key search terms ’til the cows come home, but if potential clients land on your website and find little relevant content, a cluttered or crowded site, or an amateur design, you can be sure that they won’t come back. While Halligan and Shah devote a chapter to creating remarkable content, they don’t emphasize enough about the importance of branding and design.

READ MORE
World Cup: Vancouver Whitecaps

World Cup: Vancouver Whitecaps

Being that we are in the middle of the World Cup and that the United States just beat Algeria to advance to the next round I thought this was the perfect time to look at the new logo for the Vancouver Whitecaps. For those of you who don’t follow soccer, the Vancouver Whitecaps are a new addition to the MLS (Major League Soccer). They have been around since 1973 but 2011 will be their first season with the MLS, so I think it is only appropriate that they’ve engaged in rethinking their image, and after careful introspection, have re-branded themselves. The goal was to have a clean and efficient look that could stand up to all sorts of mediums and I personally think it is a success. I like the simplicity of the new logo and it’s defined look. It doesn’t give into the current trend of sports logos using a mascot to sell the brand, it takes a risk. It lost the original “cartoon” feel and became more simplistic and shield-like. Also, it has a lot of symbolism which gives it strength. This blog quote explains it best:

READ MORE
Sending Big Files

Sending Big Files

We’ve been working on some projects lately that have had clients sending us some pretty big image files. We’re all getting so used to high res images from high res digital camera’s, we often don’t realize or forget that these images are sometimes too large to email.

READ MORE
Branding is about strategic ideas, not pretty pictures, not relationships.

Branding is about strategic ideas, not pretty pictures, not relationships.

I recently had a client meeting where the basic idea of branding came up as a discussion point. The meeting was with a company owner who was having trouble with business growth and looking for a way to help his sales staff deliver better on every-day meetings and client visits. His concern was a common one: his sales had always come in as a result of a relationship built by a sales people one-on-one with the customer. And the salesperson only had so many hours in the day to feed those relationships.

READ MORE
Google's Branding Issue

Google's Branding Issue

In the philosophy section of Google’s corporate website at www.google.com/corporate/tenthings.html, Google publicizes 10 statements that articulate their general principals of behavior with which they try to operate. It’s a great thing to have in a website. We’ve recommended it to many clients. It tells your customers and potential customers just who are you are what you stand for. It gives them concrete information that goes deeper than a specific product or service offering, that helps them understand who you are as a company behind the scenes. It gives customers a reason to become fans, to believe in you, to develop loyalty to you.

READ MORE
Google Earth: Secret Weapon

Google Earth: Secret Weapon

According to Wired Magazine, Haiti Relief has a secret weapon: Google Earth. Days after the earthquake in Port-Au-Prince, a small group of Haitian set up a tent camp in an open field not far from the U.S. Embassy and a helicopter landing zone.

READ MORE
UNBRANDING?! WHAT?!

UNBRANDING?! WHAT?!

A little more than 6 months ago, Starbucks experimented with what was being coined as an “unbranding” experiment. Faced with a high level of saturation in its Seattle, Washington market area, Starbucks dropped its brand name at an existing location, and replaced it with a descriptive “15th Ave E Coffee & Tea.” Starbucks was concerned that its growing monopolization of the market was creating resentment among its loyal flock. Was it in Starbucks best interest to be perceived as the giant now, beating the smaller, local, unique coffee houses out of business? Is this the double edged sword of huge success?

READ MORE
"Less worse is the new excellent."

"Less worse is the new excellent."

Just a quick post here about an economic development forecast I attended yesterday for members of the business community in Howard County, MD.  Attendees were enlightened and entertained by economist Anirban Basu of Sage Policy. Mr. Basu, smart and sought after economist — also completely entertaining, had even the most serious folks chuckling with sections of his economic forecast titled after popular reality TV shows (American Idle [sic], The Biggest Loser, Survivor and HC’s Next Top Model, etc.). Though all the news wasn’t great, hence the quote in this article title above, there were some positive signs about the future of business, particularly in the Baltimore-Washington region. Overall, the panel that represented real estate, retail, small business and hospitality was cautiously optimistic, and a survey of local businesses was as well.  Even Mr. Basu, who last year predicted a much longer recession, provided glimmers of hope.

READ MORE
Solar's Rise

Solar's Rise

Has solar energy’s time finally come? The field has grown exponentially in recent years. As brand consultants in the green world, we’ve certainly seen amazing growth take place. Even President Obama is a believer, having just approved $200 M of funds to solar research to help expand the industry.

READ MORE
Microsoft and the ipod

Microsoft and the ipod

We recently came across an amusing illustration of branding gone wrong. It’s a parody on how Microsoft might have created the ipod package. If you can look past the clear mac bias (they are pretty good at branding after all), it’s a great example of what NOT to do in both design and brand thinking. Take a look, here, at our blog. We got a chuckle out of it. We think you will too.

I recently came across an amusing illustration of branding gone wrong. It’s a parody on how Microsoft might have created the ipod package. If you can look past the clear mac bias (they are pretty good at branding after all), it’s a great example of what NOT to do in both design and brand thinking.

READ MORE